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Keep customers coming back with nudgebot

Timely, relevant communication to help drive footfall to the shop, build customer loyalty and increase sales.

Stay front of mind

Imagine being able to thank customers for making a high-value purchase in your shop; or remembering to email them when the warranty for their sports shoes is about to expire. And imagine that simple communication like this could ultimately increase sales.

For busy retailers, this just isn’t feasible.

Nudgebot makes it possible.

Invented by Nobel economics prize winner, Richard Thaler, the theory of ‘nudge’, or ‘nudging’, suggests that positive reinforcements and indirect hints can influence people’s actions.

Put simply, Nudgebot is about sending thoughtful, relevant messages to customers, at the right time. What’s more, all this happens automatically, based on purchase triggers decided by you.

HOW DOES NUDGEBOT WORK?

Nudgebot is an intuitive campaign management tool, that’s both easy to install and a doddle to run. In fact, once we’ve set up your email campaigns, Nudgebot does the rest. Automatically.

A simple add-on to your ePos, or online system, Nudgebot connects with your sales information and triggers emails after purchases, depending on the customer campaigns you’ve created.

A campaign could be a one-off, or part of a series. An email can be as simple as a thoughtful ‘thank-you’, or an upgrade ‘nudge’ a year after purchase.

New customer purchases football boots in your shop

Shop records customer email address

A'thank you' email from your shop delights the customer the following day

Next month, thoughtful wet weather shoe care advice is sent to the customer

Before the start of the new football season, the shop emails an offer for discounted stud replacements

Your happy customer returns for his shoe service, purchasing additional items during the visit

Nudgebot Vs

standard email marketing

Larger purchases made by customers who have been nurtured by Nudgebot0%
Increase in sales after using Nudgebot to nurture leads0%
Higher open rate for nudgebot than single-send emails0%
Increase in footfall to the shop when using Nudgebot0%

Unlike standard one-off email campaigns, Nudgebot emails are automated, ensuring timely communication, and ensuring little work for you.

NudgeBot builds trust over time with simple, personal and relevant emails based on previous purchases made by that customer. It’s common-sense marketing.

  • It's the loyalty for me. Finding time to look after existing customers is difficult, which is why Nudgebot is brilliant, as emails are automatic so I don't have to think about it

    - Simon Wood, Retailer, Leicester

  • Nudgebot is a game changer in retail communications. I've owned my business for 15 years and I wish I'd had this as a start-up. I've had amazing feedback from customers and have seen more repeat purchase than ever before.

    - David Fulcher

  • Nudgebot was very easy to set up and I've been sending post-purchase emails to customers for 9 months now. It has definitely increased footfall, and I've seen revenue go up by 10%.

    - Stuart Disney

Your nudgebot package

Choose the best value for your business

  • Nudgebot LITE

  • £10per month

    • 1 store
    • 1 campaign
    • 1000 emails

BEST VALUE

  • Nudgebot PRO

  • £15per month

    • 1 store
    • Multiple campaigns
    • 10,000 emails

  • Nudgebot ENTERPRISE

  • £25per month

    • Multiple stores
    • Multiple campaigns
    • Unlimited emails

Easy Set Up

The genius of Nudgebot lies in its simplicity. Nudgebot emails are plain text HTML: with no fancy images, or graphics, that could look like Spam. They’re warm, informal, and what’s more, they come directly from you.

Getting started couldn’t be simpler and can even be done over the phone. We’ll introduce you to a queue of already-written emails that you can approve; and we’ll even help you personalise your campaigns with your own email signature and logo.

What’s more, the Nudgebot Customer Happiness Team is always on-hand for advice and suggestions.

GET IN TOUCH

KEEP CUSTOMERS COMING BACK WITH NUDGEBOT